Introduction
FORT Smokehouse is committed to protecting your privacy. This policy explains what personal data we collect, why, and how we use it. We comply with the UK GDPR and the Data Protection Act 2018.
What We Collect
Reservations and pre-orders: name, email address, phone number, and booking or order details.
Payments: payment details are handled directly by Stripe. We do not store your card information.
Contact enquiries: name, email, and the content of your message.
Website visits: basic analytics data such as pages visited and browser type, to help us improve the site.
How We Use It
We use your data to confirm and manage your reservation or pre-order, process payments, respond to your enquiries, and improve our website. We will only send marketing emails if you have opted in.
Who We Share It With
We do not sell your data. We share it only with the service providers we need to operate:
All providers are required to handle your data securely.
Your Rights
Under UK GDPR you have the right to access, correct, or delete your personal data, and to object to how we use it. To make a request, email us at hello@fortsmokehouse.com. We will respond within 30 days.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Contact
FORT Smokehouse, Norbury, London
Email: hello@fortsmokehouse.com
Phone: +44 70 8123 4567